This morning I was chatting to a client and he said: “What is WordPress?” I was flabbergasted. What? he did not know what WordPress was. He said the following, “You assume we all know as much about computers as you do, and then you talk over our heads”.
I listened to Keith and suddenly realised that many of my clients were not asking the right questions because they did not know the right questions. They did not know where to start at all. Many were afraid to admit their lack of knowledge because they did not want to be labelled stupid or ignorant.
Rather than be labeled they just did not do the work, Many pretending to be too busy to find time to do this. I was with Gary the other day and showed him Flock, Twitter and Stumble Upon. All of these things were as foreign to him as well lets say engineering drawings are to me. Put a blueprint of a set of gears in front of me and I am likely to be totally lost.
I realised that it is not they at fault but me. I need to change the methods I use to teach. I know however that I get really frustrated when I attend training where stuff I already know gets explained tediously for those that have not done this before.
What I am going to do is create a series of Basics videos for my Noob users. This is being done so as to allow them to catch up to those that are already semi literate or even literate. I have created the first video this morning. As soon as it completes uploading to Zoopy I will link it here.
The topic, What is WordPress?