17 Aug

Boycott Pick n Pay

Author: GuyMcLaren  |  Category: I say

While I am in the shop, It is immaterial what is in my bag. While I am still shopping you cannot prove shoplifting. Facts are as follows. You cannot charge anyone for shoplifting even if they have stuff in their pockets or in their bags untill they have passed your payment points and not paid for them.

Stupidity is pissing your clients off because you are treating them like criminals while they are still shopping. The only reason I completed my transaction today is because I had already drunk the milkshake while shopping. I consumed it before paying for it, but it was not theft because I paid for it with the rest of my groceries.

The container was not in my bag but in my basket. My bag was empty and the attitude of the monkey that demanded to know what was in my bag was beyond the pale. Are you trying to make me take my money and spend it with your opposition?

Respect is not treating your clients like criminals unless you have a suspicion that they are. If you suspect me of shoplifting, feel free to call the SAP. I will call my attorney and we can discuss you searching my goods after you have charged me with shop lifting. Your manager and your security guard do not have the authority to search me. In fact the way I understand it even the Police need authority to do so.

If you continue trying to treat me like a criminal, I will stop shopping at PicknPay. It seems that your security guard approached me with no suspicion, as he had not seen me try and remove anything. It seems he was drunk on power because he has a uniform. It seems that he is supported by management and his employers.

Well this is one customer that will not stand for it. I can get everything I need from either Shoprite or Checkers. Both have stores in town. I beleive we are getting a Hyperama soon as well.

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5 Responses to “Boycott Pick n Pay”

  1. Jacoba (1 comments.) Says:
    August 17th, 2009 at 8:13 pm
    This is a tricky one but I think it’s unfair to blame PnP’s top management for this - surely a little bit of the blame should go to the people that were supposed to train these people?

    It may be unfair, but that is where the buck stops. If top management allow this crap, then surely they need to be made aware that this is not what we the customers want

  2. Grey Says:
    August 18th, 2009 at 7:45 am
    By actually consuming the goods before you paid for them you exceeded their basic terms of Cash on Delivery so technically you were in the wrong as are thousands of mothers who let their kids have a milkshake on the way to the till. But understand that a lot of less scrupulous individuals than yourself do somehow forget to identify their consumed items to the cashier. Shrinkage in retail is accounting for billions of Rands losses a year so have a little compassion for them?

    I actually consumed the milkshake after the argument with the guard, while waiting for the manager to address the issue, so the guard did not even have that on me. If a guard sees someone consuming something and follows them through to the till to ensure payment, I would consider that his duty. Harassing people busy shopping is not the same.

  3. Grey Says:
    August 18th, 2009 at 8:19 am
    Maybe he just recognised you from a COPE meetring and it was political? He He
  4. misha Says:
    September 12th, 2009 at 8:11 pm
    i do understand what you are complaining about. it really is unfair to be humiliated in front of everyone and be treated like criminal when in fact you are there, spending your money, helping pick ‘n pay to grow further as a brand. shop retailers must stop these unfounded and humiliating suspisions.

    however I am not at all impresssed by the fact that as pissed off and concerned as you are, that you would refer to staffer who was just acting within the scope of his employment, as a monkey. that is rather racist dont you think?

    Misha, a monkey is a small foolish animal, It is not a racist epithet. Maybe next time I will not use the racist term monkey but the perjorative arsewipe moron

    we’ve passed that stage now, let us have the sense of compassion re-installed back in us. I mean, had it been you, acting as an employee, would you rather prefer to be called names? come now my brother that’s not the way………

    Misha If the employee is a dickhead AND exceeding his authority, should I just relax and let him. In fact my brother you assuming that I am a racist makes you an idiot. It assumes that I am angry not because of the poor treatment but because of the race of the employee. When I aggressively told the white manager to shove his groceries up his arse in the same incident was that somehow different?

  5. misha (1 comments.) Says:
    September 14th, 2009 at 6:08 pm
    Guy,my brother let me first start by thank u for reply to my comment.You calling that security guy a monkey and me thinking that such a statement is racist, the latter was rather out of concern than a pre-judgment. but you calling me an idiot is rather insulting, don’t u think. I’m writing in my personal capacity in a spirit of nation building. i dislike ppl who call others names, regardless of their colour or/and race. professionally, i am a human rights lawyer, that’s why i questioned your statement-figuratively speaking. hope that i wont receive another insult and thanx again for standing up for the under-privilleged consumers.

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